DestinationsClubsSports
Seja um anfitrião

Company

  • Privacy policy
  • Booking conditions
  • Legal notice

Top destinations

  • Buenos Aires
  • Istanbul
  • Naples
  • São Paulo
  • Mexico City
  • Madrid

Experiences

  • Matchday experiences
  • Formula 1 tickets

Language & Currency

Sifted 250 — The hottest growing European start-ups to back

Copyright © 2026 Homefans. Todos os direitos reservados.

Termos de usoPrivacidadePolítica de cookies

Supplier Booking Conditions

Homefans – Local Host / Guide Global Agreement

1. Purpose

This Agreement governs the collaboration between Homefans and the Local Host/Guide to deliver unique local
experiences across different regions (Brazil, Latam, Argentina, and Europe), as listed and marketed on the
Homefans platform.

2. Scope of Services

The Host designs and leads cultural, sporting, or food-related experiences that are authentic and safe, aligned with
Homefans’ standards of quality and hospitality. The Host manages logistics (including third-party coordination) and
communicates promptly with travelers via the platform. Homefans provides global marketing, booking and messaging
tools, support, and training.

3. Type of Experiences

  • Matchday Experience (3–5 hours)
  • Non-Matchday Experience (2–3 hours)
  • Day Trip (6–10 hours)
  • Multi-Day Trip (2–11 days)

4. Fees & Compensation (General)

  • Marketplace Products: the Host manages the experience; Homefans retains a commission.
  • Homefans-Led Products: Homefans manages operations and pays the Host a fixed fee plus variable commissions.

Exact figures vary by region (see Annexes).

5. Payouts (General)

Payments are made via bank transfer or PayPal (minus applicable fees). Frequency varies by region (see Annexes).

6. Responsibilities & Expectations

Local Host is expected toHomefans will
Offer a unique, safe, and enjoyable experience.Promote experiences via its website and global marketing.
Maintain a minimum 4.8-star rating.Provide tools for bookings, customer messaging, and support.
Follow local regulations.Offer guidance and training to new hosts.
Be punctual and professional.

7. Cancellation Policy (General)

The Host must immediately inform Homefans in case of cancellation. In situations of force majeure (illness, family
emergency, severe weather, strikes), no penalties apply if justification is provided within 48 hours. Specific penalties,
deductions, and notice periods vary by region (see Annexes).

8. Code of Conduct

The Host agrees to uphold values of inclusion, respect, and hospitality. Discrimination, harassment, or unprofessional
conduct will result in immediate termination.

9. Intellectual Property

All content created (photos, videos, listings) may be used by Homefans for promotional purposes. The Host retains rights
to personal media but grants Homefans a non-exclusive license for marketing.

10. Final Provisions

This Agreement guides the relationship between Homefans and Local Hosts. Homefans may modify terms with prior notice.
This does not establish an employment contract.


Annexes — Regional Specifications

Annex A — Brazil

AspectDetails
Marketplace30–40% commission on Matchday (depending on paid traffic investment); 25% on Non-Matchday.
PayoutsWeekly (bank transfer / PayPal).
Homefans-Led / OTAFixed base fee + €15 / €12 / €10 per guest (max €200/day) + €10 per add-on item.
Only TicketsHost may arrange ticket purchase and delivery.
CancellationsFull refund to guests if no replacement; deduction from the next host payment.

Annex B — Latam

AspectDetails
Marketplace20% commission.
PayoutsBiweekly.
Incentives+5% on holidays/derbies; +€15 last-minute (<24h).
OTA+5% extra commission (on Marketplace sales).
CancellationsPenalties by notice period: €15 / €30 / €50; possible suspension.

Annex C — Argentina

AspectDetails
Marketplace20% commission.
PayoutsBiweekly.
Incentives+5% on holidays/derbies; +€15 last-minute (<24h).
OTA+5% extra commission (on Marketplace sales).
CancellationsPenalties by notice period: €15 / €30 / €50; possible suspension.

Annex D — Europe

AspectDetails
Marketplace25–30% commission (depending on complexity/location).
PayoutsWeekly or biweekly.
Homefans-LedBase fee €30/45/70 + variable €10/7/5 per guest (tiered).
Incentives+5% on holidays/derbies; +€20 last-minute (<24h).
OTA+5% extra commission (on Marketplace sales).
CancellationsPenalties: €20 / €35 / €60; same-day cancellation = suspension + €80 fine.